Terms of Service

Last updated 28 October 2026

These terms govern your use of Formpit (“the Service”), available at formpit.com. The Service is operated by Jeyanth, an individual based in India (“we”, “us”). By creating an account or sending a submission through the Service you agree to these terms.

1. What Formpit does

Formpit receives HTML form submissions on your behalf, stores them, emails them to addresses you choose, filters spam, and optionally forwards them to third-party services you connect (webhooks, Google Sheets, Notion). You are responsible for the forms you point at Formpit and for the content you collect through them.

2. Accounts

You must provide a valid email address and keep your password confidential. You are responsible for all activity under your account. You must be at least 18 years old, or the age of majority where you live, to create an account.

3. Plans, payment and renewal

The Free plan is free for as long as we offer it. The Pro plan is billed in advance at the price shown on our pricing page, either monthly or yearly, and renews automatically until cancelled. Payments are processed by Dodo Payments, our merchant of record, which issues invoices and handles applicable taxes. Refunds and cancellations are described in our Refund & Cancellation Policy. We may change prices with at least 30 days' notice by email; changes apply from your next renewal.

4. Fair use and limits

Each plan has a monthly submission allowance and limits on file uploads, as described on the pricing page. Over the allowance, submissions are still stored but email notifications pause until the next month or an upgrade. We may apply reasonable rate limits to protect the Service.

5. Acceptable use

You may not use Formpit to collect data unlawfully, to send spam, to phish or impersonate others, to collect payment card numbers or government ID numbers, to collect data from children under 13 without verifiable parental consent, to host malware, or in any way that violates the law or the rights of others. You must have a lawful basis for collecting the personal data your forms gather and must provide any privacy notices your own users are entitled to.

6. Your data

Submissions, uploaded files and settings belong to you. You grant us a licence to store, process and transmit them only as needed to provide the Service. You can export or delete your data at any time from the dashboard. Our Privacy Policy explains what we collect and how we handle it.

7. Availability and support

We aim for high availability but do not guarantee uninterrupted service. We may change or discontinue features with reasonable notice. Support is provided by email at hello@formpit.com; Pro accounts receive priority responses.

8. Termination

You may close your account at any time by deleting your forms and emailing us. We may suspend or terminate accounts that breach these terms, with notice where practical. On termination we delete your data within 30 days, except where retention is required by law.

9. Disclaimer and limitation of liability

The Service is provided “as is”. To the fullest extent permitted by law we exclude all warranties, and our total liability to you for any claim arising from the Service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses, including lost submissions caused by factors outside our control such as email delivery failures by third parties.

10. Changes to these terms

We may update these terms. Material changes will be announced by email or in the dashboard at least 14 days before they take effect. Continued use after that date means you accept the new terms.

11. Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu, India, without prejudice to any mandatory consumer protection you have where you live.

12. Contact

Jeyanth · hello@formpit.com